What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (name, address, e-mail, etc.) may be kept on file for more than 60 days in order to process future transactions. We do not store credit card numbers on our servers.
For services and websites used by residents of the European Economic Area, Chaucer's Books is the data controller responsible for your personal data. For more information please contact us at email@example.com
We will have a lawful basis for processing your data when:
Chaucer's Books is a global business and it, or its service providers, may process, transfer, and store information about our users on servers located in a number of countries outside the European Economic Area (EEA), including in the United States (where data protection laws may be less stringent than in the country where you live). Since we are committed to protecting your information, we take steps to ensure that there are appropriate safeguards in place when we transfer that data.
To ensure that your data is adequately protected, we only transfer your data subject to suitable safeguards being in place. Where applicable, we only transfer your personal data subject to suitable safeguards being in place, such as through Privacy Shield certified organizations. To find out more about how we safeguard your information (including obtaining a copy of such safeguards) in relation to transfers outside the EEA, please contact us at [insert contact details].
Chaucer's Books will keep your personal data for as long as we need it for the purpose it is being processed for. For example, we will retain your information for as long as your account is active or as needed to provide you services; and after that, we will keep the personal information for a period which enables us to handle or respond to any complaints, queries or concerns relating to your account. Your information may also be retained so that we can continue to improve your experience with us and to ensure that you receive any loyalty rewards which are due to you. We will periodically review the personal information we hold and delete it securely, or in some cases anonymize it, when there is no longer a legal, business, or consumer need for it to be retained.
If you live in the European Economic Area (EEA), you have a number of rights when it comes to your personal data. If you wish to exercise these rights with regards to your personal data that we hold, please contact us at [insert contact details]. Further information and advice about your rights can be obtained from the data protection regulator in your country. These include:
Pursuant to applicable data protection law, we may be entitled to refuse to act on the request. To make these requests with Chaucer's Books, please submit your name, address, and email address, in addition to the specifics of your request, to [insert contact details].